Pick/Pack Supervisor (Supervisor, Fulfillment Ops 1) Job at Bertelsmann, Easton, PA

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  • Bertelsmann
  • Easton, PA

Job Description

Carbel, part of Arvato, is a full-service 3PL provider serving national and international clients across various industries, with a strong focus on fashion and retail. The supervisor is responsible for managing the labor and equipment of the assigned warehouse department, ensuring timely completion and quality of orders. Your work will align with our commitment to exceeding customer expectations. This role involves planning, organizing, and monitoring the receiving, storage, and distribution of items from suppliers or production shops. You will manage labor resources effectively while prioritizing orders with precision. The supervisor will train and supervise associates on assigned shifts.

YOUR TASKS
  • Hire and ensure proper training of new employees for the department
  • Supervise and coordinate activities of employees and monitor departmental functions on the floor
  • Receive and transfer materials
  • Performance management of all employees (KPIs)
  • Document, update, and ensure procedures and quality processes are followed
  • Maintain supplies and equipment levels for the department
  • Monitor and adhere to customer requests and vendor-specific shipping requirements
  • Update and maintain timekeeping and metrics in business systems, as they relate to WMS reporting
  • Ensure that shift-end specific department procedures with all systems are completed and floor end-of-shift closeout is followed
  • New customer integration and migration testing
  • Load and unload trucks
  • Understand traffic coordination
  • Continuous involvement and support with departmental process improvements
  • Abide by all company safety and hygiene regulations
  • Follow and maintain 5S Program and guidelines
  • Perform any additional tasks that may be assigned to ensure an efficient, safe, clean, and goal-oriented work environment

YOUR PROFILE
  • High School Diploma or Equivalent
  • Previous experience in a fast-paced, high-volume warehouse environment
  • 3-5 years of Supervisory experience in warehousing, inbound, outbound, inventory control, or materials management in a manufacturing environment
  • SAP or equivalent WMS systems experience
  • Strong verbal and written communication skills
  • Strong attention to detail, accuracy and analytical skills
  • Strong leadership, organizational, and interpersonal skills
  • Ability to solve practical problems and deal with changing situations under stressful conditions
  • Self-directed and goal-oriented
  • Cross-functional knowledge of Distribution Operations
  • Experience with Op Ex tools (5s, Visual Management, Practical Problem Solving, etc.)
  • APICS Certified in Production and Inventory Management (CPIM) certification
  • Ability to operate powered equipment; Forklift, walkie rider, Reach, Picker, and Sit-down

WE OFFER
  • Medical and Life insurance
  • Paid Time Off, including paid holidays.
  • Voluntary benefits such as Dental, Vision, and Gap insurance, short-term disability, paid family leave, accident insurance, critical illness and cancer insurance.
Bertelsmann

Job Tags

Holiday work, Temporary work, Shift work,

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