Job Description

Job Description

Location: Vancouver, BC

Salary: 100-120k

The Team

JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music, and fashion. Established in 1981, the JD Group is a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands. With our retail stores expanding and evolving all throughout Canada, The Group is continuously finding and developing talent that adds to the inclusive and diverse work culture. JD continuously and successfully sets the global standard for retail experience best through the unique delivery of the world’s most authentic brands to the market. Our commitment to showcasing brands in a premium environment and stores remain a key part of the JD strategy.

About the Role

The Head of Loss Prevention will be responsible for leading the vision, strategy, and execution of JD Sports Canada's Loss Prevention programs. This role plays a critical part in protecting company assets, reducing shrink, and fostering a culture of safety and accountability across the organization.

Reporting into the senior leadership team, this position will work cross-functionally with Operations, Human Resources, and other key stakeholders to develop and implement effective policies, processes, and preventative strategies aligned with business goals.

Key Responsibilities

• Design and lead the Canadian Loss Prevention strategy, including policies, procedures, and training programs that align with JD Sports Canada's operational and cultural values.
• Conduct and oversee investigations related to internal/external theft, fraud, and other risk-related matters.
• Partner with cross-functional teams to identify, analyze, and reduce inventory shrink and operational risks.
• Lead and manage site audits, store visits, and compliance checks across Canada.
• Deliver actionable insights from shrink data and store trends and develop proactive prevention plans utilizing key performance indicators.
• Provide coaching and guidance to store teams to promote loss prevention awareness and compliance.
• Oversee risk management protocols and collaborate with Human Resources and Operations on policy breaches or critical incidents.
• Ensure all LP technology, including CCTV and alarm systems, are fully operational and maintained.
• Champion a culture of health and safety throughout all locations.
• Build, lead, and inspire a high-performing Loss Prevention team, including ongoing talent development and succession planning.
• Stay current with industry best practices and regulatory standards.

What You'll Bring

• 5+ years of experience in a senior-level Loss Prevention or Asset Protection role within retail or a related industry
• Demonstrated experience leading enterprise wide Loss Prevention strategies and managing teams across multiple regions and districts.
• Deep understanding of retail operations, investigations, and inventory management
• Strong analytical and critical thinking skills, with the ability to assess risks and develop practical solutions
• Exceptional leadership, communication, and interpersonal skills
• Proven ability to collaborate effectively with cross-functional teams and influence at all levels of the organization
• High level of discretion, integrity, and sound judgment

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